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FAQ for VirtueMart

Troubleshooting

Search for your problem or error in the above search field, or find information on the most common problems below.

If we receive several questions on the same issue, we will add content accordingly.

1. Why do I get the message "No payment methods available"?

If you receive the error "No payment methods available", most likely you need to set up the currency to DKK (Danish krone) in VirtueMart. If you only accept Danish payment cards, the currency has to be Danish as well. To do this, go to Components -> VirtueMart -> Shop and choose 'Danish krone'.

2. How do I govern which payment window to use?

To open different payment windows (with, for instance, different logos) from your shops/domains, use the parameter windowid (Window ID) to govern which payment window to open from the relevant domain.

For VirtueMart, add the following around line 138 in \plugins\vmpayment\epay\epay.php:

'windowid' => 1

Replace 1 with the Window ID you want to use.

Please notice ...

... that the use of the payment modules is at your own risk. We offer a free test account which you can use for testing the module. We develop and maintain our own payment modules, and the modules are tested on a standard installation of the system in question. You are responsible for making the module cooperate with your website or system. Always make a backup of your website before beginning installation.